Frequently Asked Questions
1. What services does Evolving Vitality offer?
At Evolving Vitality, we specialize in:
- Hormone Optimization Therapy for men and women
- Peptide Therapy
- Medical Weight Loss Programs
- Wellness Therapy
- Sexual Wellness Treatments
- Specialized Nutrition Plans
Each service is built on a personalized, medically directed approach to help you achieve your health and wellness goals.
2. How do I get started with Evolving Vitality?
Getting started is simple:
- Fill out our contact form on our website.
- You’ll receive a welcome email with step-by-step instructions and a link to complete your patient intake forms.
- Your dedicated Wellness Coordinator will guide you through the next steps.
3. How do I order lab work?
To order lab work:
- Reach out to your Wellness Coordinator directly. Or call our office at 800-260-4992.
We’ll provide you with a prepaid lab requisition form to use at any LabCorp location near you.
4. What happens during my Telehealth consultation?
During your telehealth consultation with one of our expert medical providers:
- Your comprehensive lab results will be reviewed.
- You’ll discuss your symptoms, goals, and concerns.
- A customized treatment plan will be created to meet your specific needs.
All Telehealth visits are conducted via secure video calls for your privacy and convenience.
5. How do I refill my prescriptions?
Prescription refills at Evolving Vitality:
- You’ll receive refill alerts before your medication runs out.
- You can also contact your Wellness Coordinator for assistance with refills.
- Prescription durations vary, as treatment plans are custom-tailored for each individual.
6. Where do my medications come from?
All medications are:
- Prescribed by licensed medical providers.
- Filled by FDA-compliant compound pharmacies located in the United States.
We prioritize safety, quality, and effectiveness in every prescription.
7. Do you accept health insurance for lab panels or treatment?
No, we do not accept insurance for our treatments or lab panels. In traditional healthcare models, insurance companies often dictate treatments based on coverage preferences rather than individual patient needs.
At Evolving Vitality:
- Every treatment plan is custom-tailored to your unique health goals.
- Our care model focuses on healthcare professional recommendations, not insurance limitations.
- By avoiding insurance restrictions, we ensure a direct relationship between you and your healthcare team.
All treatments require out-of-pocket payment, and we are transparent about pricing to ensure affordability.
8. Do you accept HSA or FSA payments?
Yes! We accept HSA (Health Savings Accounts) and FSA (Flexible Spending Accounts) for eligible services and treatments.
9. How will I receive my medications?
Your medications will be:
- Shipped directly to your door from our trusted FDA-compliant compound pharmacies.
- Delivered in discreet packaging for your privacy.
- Accompanied by everything you need for your therapy.
10. Can I travel with my medications?
Yes, you can travel with your medications.
Make sure to:
- Keep them in their original packaging with the prescription label visible.
- Follow TSA guidelines when flying with prescription medications.
11. How long does it take to see results from my treatment plan?
Results vary based on your individual treatment plan and health goals.
- Many patients notice improvements in energy, mood, sleep, and overall vitality within a few weeks.
- Your Wellness Coordinator will monitor your progress and work with our Medical provider for adjustments if needed.
12. What if I’m already receiving therapy from another provider?
No problem!
- We’ll work with you to seamlessly transition your care.
- There’s no requirement to lower your hormone levels before starting with us.
- Your treatment plan will be reviewed and optimized based on lab results and your health goals.
Each service is built on a personalized, medically directed approach to help you achieve your health and wellness goals.
13. Will I have ongoing support during my treatment?
Absolutely!
- Every client is assigned a dedicated Wellness Coordinator.
- Your coordinator will answer any questions, monitor your progress, and collaborate with medical providers for any necessary adjustments.
- Your Wellness Coordinator is your direct point of contact throughout your entire health journey.
14. How do I contact customer support?
For any questions or assistance, you can:
- Call us directly at: 800-260-4992
- Contact your Wellness Coordinator directly.
- Use our online contact form for general inquiries.
We’re here to support you every step of the way.
15. Why Choose Evolving Vitality?
At Evolving Vitality, your health isn’t just a treatment—it’s a partnership for lasting wellness.
- Medically Directed Care: Every plan is overseen by licensed healthcare providers.
- Personalized Treatment Plans: Tailored specifically for your needs.
- Expert Support: Ongoing guidance from your dedicated Wellness Coordinator.
- Convenient Access: Telehealth consultations via secure video calls.
- Safe & Reliable Medications: Shipped directly from FDA-compliant pharmacies.
- No Insurance Restrictions: Your care is based on professional recommendations, not insurance limitations.
Ready to prioritize your health and vitality?
Evolving Vitality is a licensed non-diagnosed telehealth provider. Patients who are found to have a specific health condition or issues will be referred out to that specific health care provide. All patients are required to follow all of the medical instructions given by our medical team and contact us immediately if there are any questions or concerns. All of the information in our website is for educational purpose only, always consult with our medical professional team.